Your Atlassian Data Trains Their AI Unless You Pay Enterprise Rates
Starting August 17, 2026, Atlassian began using data from its cloud products – Jira, Confluence, Jira Service Management – to train its AI offerings, including Rovo and Rovo Dev (Atlassian, 2026, https://www.atlassian.com/trust/ai/data-contribution ). The policy affects over 300,000 customers worldwide (Atlassian Q1 FY26 shareholder letter, 2026, https://www.atlassian.com/blog/announcements/shareholder-letter-q1fy26 ). They collect two categories: metadata (de-identified and aggregated data including readability scores, story point values, task classifications, SLA metrics, common search patterns) and in-app content (Confluence page titles and body text, Jira work item titles, descriptions, comments, custom status names, workflow names). For customers on the Free, Standard, and Premium tiers, metadata collection is mandatory and cannot be turned off. Only Enterprise-tier customers have the option to opt out of both metadata and content collection. Maximum retention is seven years; in-a...